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ED Services Rep I - Lincoln

Lincolnton, NC, United States
Job ID: 45448
Job Family: Support Services
Status: Part Time
Shift: Evening
Shift Details: Regular
Department Name: 11091005330001-Emergency Department
Location: AH Lincoln Main - 433 McAlister Rd

Overview

Job Summary

Assists patients, families and hospital guest that visit the emergency department. Performs direct non-clinical patient contact on a daily basis dealing directly with emergency and trauma situations.



Essential Functions

  • Establishes a positive relationship with the patient and family and assists to better understand hospital and departmental policies and procedures.
  • Supports a team approach to problem solve and develop effective working relationships.
  • Assists the patients, families, and staff's requests for identifying, inventorying, securing and returning patient belongings and valuables.
  • Performs direct non-clinical patient contact on a daily basis dealing directly with emergency and trauma situations.

Physical Requirements

Assist with lifting patients, pushing wheel chairs. Able to work in an indoor or outdoor setting, and in all weather conditions.



Education, Experience and Certifications

High School Diploma or GED required. Exceptional guest relations skills. Physically able to assist patients from car to wheel chair.