Patient Services Specialist - Resource Team
Charlotte, NC, United States
Job ID: 46422
Job Family: Patient Care Support
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 51011028331661-Nursing - Float Pool
Location: Atrium Corporate Operations
Overview
Job Summary
Assists with the front desk responsibilities for all assigned medical practice locations in an efficient, effective and professional manner.
Essential Functions
- Greets and registers patients.
- Verifies insurance/demographics.
- Checks patients in and out and makes appointments as indicated.
- Collects co-pays and patient payments.
- Answers phones. Answers basic patient billing questions and/or directs to PBO/UBO.
- Monitors and resolves registration errors.
- Completes referrals and authorizations as needed.
- Assists with some financial counseling duties as needed.
- Completes charge entry in a timely manner, as needed.
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience and Certifications
