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EMS Dispatcher- Floyd EMS- PRN.

Rome, GA, United States
Job ID: FH13299
Shift Details: Temporary
Department Name: 47461112831753-Ambulance Services
Location: EMS-Floyd Main

Overview

The EMS Dispatcher receives and coordinates communications and requests from various Floyd departments, affiliates, customers, 911 and active Emergency and Non-Emergency assignments and tracking. He/she is knowledgeable of computer aided dispatch, able to function in a high stress environment with the ability to multi-task in high pressured situations.

 Role Specific Responsibilities incldue:

  • Operates a multi-line telephone console system, alerting system, and various radio communications systems
  • Determines and assign the level of priority of the call and enters the data into a computer-aided dispatch system for radio dispatch purposes
  • Performs emergency medical dispatch
  • Asks vital questions and provides pre-arrival instructions for emergency medical calls
  • Receives and responds to a variety of emergency and non-emergency services and complaints in an expedient, professional and caring manner
  • Asks questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch services, or refer callers to other agencies
  • Works closely with 911 telecommunicators, dispatch and coordinate responses
  • Identifies appropriate number and type of equipment or apparatus to dispatch
  • Receives requests for Hazardous Materials Team Activation and relays information to Team and acts as a communication coordination center for communications between the hospital and Hazmat team.
  • Answers and carries out all related telephone and radio requests
  • Maintains ongoing communication with area hospitals, EMS agencies and communication centers for availability of services and resources
  • Prepares appropriate records of communication center and dispatch activities
  • Provides related clerical functions and additional functions as needed