EMS Dispatcher- Floyd EMS- PRN.

The EMS Dispatcher receives and coordinates communications and requests from various Floyd departments, affiliates, customers, 911 and active Emergency and Non-Emergency assignments and tracking. He/she is knowledgeable of computer aided dispatch, able to function in a high stress environment with the ability to multi-task in high pressured situations.

 Role Specific Responsibilities incldue:

• Operates a multi-line telephone console system, alerting system, and various radio communications systems
• Determines and assign the level of priority of the call and enters the data into a computer-aided dispatch system for radio dispatch purposes
• Performs emergency medical dispatch
• Asks vital questions and provides pre-arrival instructions for emergency medical calls
• Receives and responds to a variety of emergency and non-emergency services and complaints in an expedient, professional and caring manner
• Asks questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch services, or refer callers to other agencies
• Works closely with 911 telecommunicators, dispatch and coordinate responses
• Identifies appropriate number and type of equipment or apparatus to dispatch
• Receives requests for Hazardous Materials Team Activation and relays information to Team and acts as a communication coordination center for communications between the hospital and Hazmat team.
• Answers and carries out all related telephone and radio requests
• Maintains ongoing communication with area hospitals, EMS agencies and communication centers for availability of services and resources
• Prepares appropriate records of communication center and dispatch activities
• Provides related clerical functions and additional functions as needed