Registered Nurse - Call Center *REMOTE* - PT Nights
This job posting is no longer active.
Mint Hill, NC, United States
Job ID: 45081-OTHLOC-300000228984747
Job Family: Nursing
Status: Part Time
Shift: Night
Shift Details: Regular
Department Name: 21091017243605-Outreach Services
Location: Corp - Outreach Svs -
Overview
Shift details: Week One: Sunday, Tuesday, Thursday, Friday, 11p – 7a Week Two: Sunday, Wednesday, Thursday, Friday, 11p – 7a
*Must live within 50 miles of call center*
Job Summary
Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives.
Essential Functions
- Performs telephone triage with diverse patient population.
- Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
- Provides comprehensive nursing assessment in an untraditional nursing environment.
- Actively participates in team conferences and helps assess patient education needs.
- Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
- Notifies designated leadership of operational concerns.
Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.
Education, Experience and Certifications
