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Charlotte, NC, United States
Job ID: 43521
Job Family: Director/AVP (Dept Head)
Status: Full Time
Shift Details: Regular
Department Name: 26011019830004-Emergency Department - Psychiatry
Location: Charlotte - 501 Billingsley Rd
FT Primarily virtual, may need to go to BH Charlotte and or Abbey place as needed.Partners with the physician co-leader, leadership team, and various support departments to create practice environment and operations to drive progress and achieve goals in the areas of financial performance, revenue cycle management, patient satisfaction, telephony performance, employee engagement, provider satisfaction, quality of care, Care Coordination, patient and teammate safety, EMR Meaningful Use, e-Health, and other initiatives.
Work requires use of telephone and sitting for prolonged periods of time. Walking, standing, lifting bending, reaching, stooping, pushing and pulling are required a moderate amount of the time. May lift and carry up to 40 pounds on an intermittent basis. Must demonstrate the ability to communicate with individuals and groups effectively. Must possess critical thinking and ability to concentrate. Must be able to work with high volume of activities/projects with short deadlines. Must be able to deal with intense, emotionally charged issues. Work can require non-traditional hours (early mornings or late evenings and/or weekends).
High School Diploma or GED required; Bachelor's Degree strongly preferred. At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired. Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred. Excellent written and spoken communications skills in English are required. Bilingual in other language/s based on working location and relevant patient population is preferred.
Ability to build relationships, problem solve, remain flexible, attention to details, knowledge of virtual care preferred, ability to navigate MS teams, excel, PowerPoint, Core Connect, saavy with technology and solutions.
Education, Experience and Certifications