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Patient Nurse Navigator (RN) - Cardiovascular Administration - FT Days - Atrium Health Cabarrus

Concord, NC, United States
Job ID: 42853
Job Family: Nursing
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 11011005032068-Sanger Heart and Vascular Administration
Location: AH Cabarrus Main - 920 Church St N

Overview

CMC serves as the region’s only Level 1 trauma center and is an approved transplant center for heart, kidney, pancreas and liver. We also serve as one of North Carolina’s 5 Academic Medical Center Teaching Hospitals, providing residency training for more than 200 physicians in 15 specialties and serve as a satellite for the medical school at UNC-Chapel Hill.

Carolinas Medical Center has been named the Best Hospital in the Charlotte region by U.S. News & World Report for 5 years in a row. Also located at CMC is  Levine Cancer Institute's academic and research headquarters, Carolinas Rehabilitation, named a Best Hospital for rehabilitation, and Levine Children's Hospital, consistently ranked as a Best Children's Hospital in multiple specialties by U.S. News & World Report.

Job Summary

Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient. This role will start with the time of the patient's diagnosis and will continue through the patient's journey throughout their care. Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.



Essential Functions

  • Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services.
  • Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
  • Serves as liaison for patients and families between departments.
  • Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
  • Contacts every newly diagnosed patient at the time of the diagnosis.
  • Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
  • Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction.

     

Physical Requirements

 

Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. May require sitting/standing for long periods of time.



Education, Experience and Certifications

BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in North Carolina required. Certification in the appropriate specialized field within 2 years of being in the position required. Excellent communication skills required.