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Registration Specialist Team Lead

This job posting is no longer active.

Macon, GA, United States
Job ID: 39688
Job Family: Clerical Support
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 52031082941601-Patient Access
Location: 0225

Overview

Registration Specialist Team Lead
Provides direct supervision to Ambassadors and Access Navigation Hub Specialists.  Includes working in a fast-paced telephone call center environment.  Accountable for accurate and timely registrations, charge posting and cash posting.  Monitors quality performance and productivity standards for personnel by reviewing completed work and insuring compliance to divisional standards. Works closely with the Quality Control group to ensure monitoring, timely correction and action related to the accurate scheduling and registrations.  Develops, implements and monitors monthly goals for staff members and documents progress. 

Education and Experience: 

  •  Bachelor’s Degree Required. Substitute 6 years of related experience as education requirement
  • Three years of experience in Business, Healthcare, Insurance, Financial, Customer Service or related field.