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Charlotte, NC, United States
Job ID: 40109
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 51011028339493-Radiology Scheduling
Overview
Please note: This position is for a Call Center
Job Summary
Performs multi-facility radiology appointment scheduling by phone, fax or electronic queue for radiology outpatient exams. Remains abreast of schedule restrictions and requirements for over 150 exams and 22 facilities. Communicates exam preparation and procedure information to patients or ordering physician offices. Communicates exam protocol to physicians and office staff. Gathers and documents pertinent patient information to ensure compliance with safety standards. Provides assistance to practice team members to ensure appropriate order types and diagnosis codes are provided.
Essential Functions
Ability to sit or stand for long periods of time using a telephone headset and a computer. Work in safe manner. Ability to work as part of a team, flexible, and work at a fast pace.
Education, Experience and Certifications