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Mint Hill, NC, United States
Job ID: 31323
Job Family: Behavioral Health Services
Status: Full Time
Shift Details: Regular
Department Name: 46511039931702-Nursing Call Center
Location: Mint Hill - 11304 Hawthorne Dr
FT M-F 8:30-5Provides virtual behavioral health services to emotionally disturbed, mentally ill and chemically dependent individuals. Responsible for responding to referrals and requests for Behavioral Health Service Line services as well as conducting the appropriate clinical screening for potential admission or service line use.
Works in the Call Center, but also areas including patient care units, emergency rooms, individual offices, and conference areas with exposure to potentially hostile patients. Work requires frequent moving from one area to another, answering telephones, and coordinating and communicating with other staff persons in various disciplines and agencies.
Master's degree in a relevant human services field such as Social Work, Counseling, Psychology, or Marriage and Family Therapy from an accredited school of graduate education required or an Associate’s degree in Nursing; Bachelor’s degree in Nursing preferred. Full current licensure in the state of North Carolina required. 2 years of clinical experience required.
Education, Experience and Certifications