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Charlotte, NC, United States
Job ID: 27394
Job Family: Clerical Support
Status: Full Time
Shift Details: Regular
Department Name: 21091017243515-Call Center - Primary Care
Location: Charlotte - 2709 Water Ridge Pkwy
Job SummaryThe Ambulatory Clerical Team Lead is responsible for leading the day to day responsibilities related to scheduling appointments, referral management, registration and check in, and the like. This individual will be a subject matter expert in their area of responsibility.
High School Diploma or GED required; Associates degree in healthcare related field preferred. Medical, secretarial, and/or customer service experience required. 2 years in a medical office setting preferred. Experience as CMA/RMA, MOA or in a call center environment preferred.
Education, Experience and Certifications