Registrar - Hospital
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Charlotte, NC, United States
Job ID: 26620
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 11011005041701-Visitor & Customer Relations
Overview
Job Summary
Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.
Essential Functions
- Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
- Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
- Performs point-of-service collections in a professional manner.
- Acts and communicates in a professional manner, appropriate for the healthcare setting.
- Assumes responsibility for ensuring the waiting area is clean and orderly.
- Identifies patients utilizing two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
- Responds to emergencies in the department following processes identified for that particular area.
- Assists in meeting departmental goals, point-of-service collections and registration accuracy.
Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.
Education, Experience and Certifications
