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Mint Hill, NC, United States
Job ID: 15680
Job Family: Patient Accounting/Registration
Status: Full Time
Shift Details: Regular
Department Name: 30601017243515-Call Center - Primary Care
Location: Mint Hill - 10545 Blair Rd
Job SummaryAssists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated.
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.
Education, Experience and Certifications