This job posting is no longer active.
Shelby, NC, United States
Job ID: 23280
Job Family: Clerical Support
Status: Full Time
Shift Details: Regular
Department Name: 11111004936002-Ambulatory Services
Location: Clevland Ambulatory Svs - One Day Surg - 1100 N Lafayette St
This position is responsible for the daily scheduling of patients into the Surgery Center. As such, a clear level of verbal articulation is needed, and an understanding of CPT and ICD-10 codes is imperative. Schedules are typically maintained in software, although manual schedules are sometimes required.
This position is located at Atrium Health Surgery Center Shelby (pre. known as Cleveland Ambulatory Services) and will have primary responsibility for Front Desk operations with hours from 6am-2:30pm. Day to Day responsibilities to include patient check in, assist with insurance verifications, patient estimate calls, being initial point of contact for requests, assist/ back up primary scheduling position, oversee medical records, and other projects as needed. Candidate needs to be able to work in a fast paced environment with multiple tasks to accomplish daily.
The ability to lift, carry or push/pull up to 20 pounds and, occasionally, lift carry, push/pull over 20 pounds. Standing, walking 30% of the time, and sitting 70% of the time. Eye/hand coordination, finger dexterity, color perception, functional visual ability and depth perception, functional sound perception and discrimination, functional verbal speech ability. Occasional bending, kneeling, climbing, twisting, reach at/or above and below shoulder level. Routine balancing as it pertains to normal office environment duties.
High school diploma required, Community College or trade school experience preferred.1-3 years experience in a medical office environment required, with some familiarity with diagnosis and procedures. Applicants must have demonstrable skills using computer, email, outlook, skype and other Microsoft office programs, especially Excel and Word. Applicants needs some medical terminology background or an ability and willingness to learn quickly. Excellent written and verbal skills, a high level of judgement and resourcefulness when dealing with both internal and external customers. Knowledge and/or experience with EMRs and/or physician practice scheduling software required. Ability to resolve conflict and read and understand insurance benefits and communicate those benefits to others. Ability to use basic math skills to generate balance estimates for surgery cases.
Education, Experience and Certifications