Job Summary: The Hospital Medicine Enterprise Specialty Medical Director is responsible for providing leadership in support of the medical directors of hospital medicine programs in the three regions (Northwest, Greater Charlotte, and Georgia) that comprise Atrium Health and the program directors in the XX Atrium Health inpatient facilities. There are 4 components to this role:
- Serve as the Enterprise Specialty Medical Director. In this capacity, the Enterprise Director: (i) supports and mentors the Regional Specialty Medial Directors and the facility-based medical directors; (ii) is accountable for the overall performance of Hospital Medicine programs at both the regional and facility levels; (iii) is responsible for the implementation of initiatives to improve quality, safety, and patient experience and reduce cost and utilization; (iv) is responsible for the development of strategies to effectively utilize inpatient bed capacity across the Enterprise and optimally match patient complexity with facility capabilities; (v) is accountable for the successful implementation of integrates system initiatives as well as other operational, financial and patient care redesigns; (vi) is accountable for the successful implementation of efforts to improve the diversity and inclusiveness of hospital medicine programs across the three regions; and (vii) is accountable for the successful implementation of initiatives to improve health equity, eliminate disparities in care, and mitigate the impact of social determinants on the health and wellbeing of Atrium Health patients needing inpatient medical care. This work will require communication and coordination with colleagues in services and office such as Quality, Performance Excellence, Health Informatics, Patient Experience, Operations, and Diversity and Inclusion.
- Support the Regional Specialty Medical Directors and Facility Based Medical Directors in achieving seamless coordination and integration of care within the three Atrium Health geographic regions. This aspect of their work will focus on the vertical integration of care across and within the three regions and will encompass care and care transitions across the continuum including hospital, home, ambulatory practices, and other continuing care sites.
- Support of regional based initiatives. Partner with regional medical directors, hospital directors, and CMOs to develop initiatives which integrates providers into hospital systems of care to address issues such as throughput, efficiency of care, transitions of care, reimbursement and cost of care.
- Development of Hospitalist Service Lines to address gaps in patient care such as consultations in rehabilitation and preoperative medicine, support of long term acute care facilities, and extension of hospitalist services via virtual care.
- Support the academic mission of Atrium Health through a partnership with the Hospital Medicine Enterprise Academic Leader. In this capacity, the Enterprise Medical Director will work with the Enterprise Academic Leader, who is responsible for: (i) facilitating undergraduate and graduate medical education programs in the three regions and enhancing the caliber of teaching in these programs; (ii) nurturing research programs to improve the quality of inpatient care and outcomes of patients on hospital medicine services; and (iii) building the capacity to conduct clinical trials that provide Atrium Health inpatients access to novel and emerging therapies.
Deployment & Supervision of Performance (Quality, Safety, Performance Enhancement, Patient Experience, Utilization & Cost Effectiveness, Integration of Care, Strategic Growth, Diversity and Inclusion, and Health Equity) within the specialty of Hospital Medicine for all practices.
- The Enterprise Specialty Medical Director is accountable for the achievement of all performance goals in his/her specialty across the Atrium Health regions.
- Responsible for supervising, mentoring and supporting the Regional Specialty Medical Directors and/or facility-based medical directors in his/her specialty.
- Responsible for communicating relevant information regarding strategic and tactical initiatives, as well as all other relevant information to the regional and facility-based medical directors, and practices.
- Responsible for standardizing care across regions and facilities
- Responsible for identifying any problems and communicating them to the Senior Medical Director.
- Visits facilities within individual regions at regular intervals as needed to meet directly with regional directors and administrators, as well as facility-based medical directors, administrators, clinicians, and staff. This will require on-site observation and interaction. It is recommended that the Specialty Medical Director directly observe the ‘flow’ of the practice for their areas of responsibility.
- Review of all performance standards, goals and metrics with regional and/or facility-based medical director on at least a quarterly basis – more frequently if a specific region is not meeting expected performance or is experiencing other challenges.
- Monitor, review and support the achievement of other goals such as the deployment of quality or clinical operational initiatives, meaningful use, quality improvement, practice redesign, diversity and inclusion, and health equity.
Coordinating and Integrating Care across the Continuum within that Region
- As stated above, the Enterprise Medical Director will support his/her team in achieving seamless coordination of vertical care within the area of Hospital Medicine. This includes issues such as readmission rates, quality goals, utilization goals, patient experience goals, and other goals attached to the Care Division, Medical Group Division, or Enterprise wide strategic initiatives.
- Participates in strategic planning meetings, as needed, including the designated specialty based meetings, Care Division meetings, and other designated Enterprise Medical Group leadership meetings.
- Assists in regional clinical program development including evaluation and review of outcomes; in the development & deployment of regional resource/market allocations; and in identifying and resolving the needs or gaps in care within regions, as well as deficiencies in care coordination.
Physician Recruitment and Orientation
- Works with the regional directors to determine appropriate staffing and staffing models for each facilityNOT SURE
- Participates in the general physician orientation programs as needed.
- Leads the recruitment of regional medical directors and participates in the recruitment of individual physicians when needed.
- Serves as a resource for practice affiliation discussions and assists in assimilating physicians into the Medical Group
- Receives, communicates and reinforces messages (on at least a quarterly basis) from the Medical Group Division to regional and/or facility- based leaders.
- Reports any challenges, problems or anticipated issues to the Senior Medical Director.
Physician Leadership and Professionalism
- Models Atrium Health values and leads by example to improve physician/provider relations across and within regions.
- When necessary, assists regional medical directors and/or facility-based medical directors in their role as arbitrator for physician/provider concerns including serving as a mediator between peers, staff and administration
- Responsible for the supervision and the annual self-assessment process for regional medical directors in Hospital Medicine.
- Assist group based medical directors in strategic planning and execution to achieve organizational goals
- CHS Medical Group Site Based Physician Leader meeting (quarterly)
- CHS MG Adult Acute Care Leadership Meeting (monthly)
- Specialty Provider meeting (proposed monthly)
- Hospital Administrative Meetings (monthly)
- CHG Operations Meetings (monthly)
- Provider Site Meetings (monthly)
- Hospitalist based practices at Acute Care facilities within Atrium Health
- Acute Care Rehabilitation practices within Atrium Health
- Transitions of Care within Atrium Health
- Perioperative Services within Atrium Health
- Virtual Care Services- Acute Virtual Care, [email protected], etc
Anticipated Time Commitment
The time commitment for this position is 0.7 administrative FTE
PM&R requires an external FMV for leadership compensation.
Annual Performance Evaluation
An annual performance evaluation is required for this position. This includes the establishment of annual goals at the start of the year, review and documentation of goal achievement at regular intervals during the year, and a year-end self assessment with written feedback from the Senior Medical Director, or his/her designee.
This position reports directly to their Senior Medical Director and indirectly to the Enterprise Chairman of the Department of Internal Medicine.
Enterprise Leadership Imperatives:
Thinks Critically and Strategically
- Engages in rigorous problem-solving definition, data collection, and analysis, then makes good decisions in the face of uncertainty and ambiguity.
- Recognizes important patterns in complex environments, distills the essence, and communicates through “powerful simplification.”
- Sees the big picture and has a long-term perspective, while balancing it against short-term realities.
Envisions and Enacts the Future
- Creates and communicates compelling visions of exciting, achievable futures.
- Mobilizes people and transforms organizations to realize the vision.
- Catalyzes innovation and builds supporting capabilities.
- Is a committed steward of the Atrium Health culture.
Connects and Collaborates Across Atrium Health
- Recognizes the critical importance of integration and collaboration in achieving high performance.
- Convenes and nurtures cross-system teams and works effectively in the “white spaces.”
- Seeks win-win outcomes and puts the well-being of the patient and the overall organization first.
- Leads effectively across cultures.
Builds and Leads Inclusive, High-performing Leadership Teams
- Understands the value of diversity in teams and gets the best out of all people.
- Establishes trust and creates a culture of psychological safety to enable candid debate.
- Builds consensus; decides when necessary.
- Delivers outstanding results through others.
Understands and Shapes the External Environment
- Is deeply knowledgeable about the Atrium Health business model and the consumer, competitive, political and social environments in which the organization operates.
- Understands the importance of actively engaging with and shaping these environments.
- Identifies, assesses and builds relationships with key stakeholders.
- Mobilizes and directs supporting capabilities in public affairs, communications and government relations to achieve desired outcomes.
Builds Talent for and Across the System
- Demonstrated personal accountability for developing future generations of Atrium Health leaders who reflect the diversity of communities we serve.
- Engages actively with colleagues in assessing and developing executive talent, focusing on competencies and character.
- Invests time in coaching and mentoring high potentials for success.
- Is a role model, embodying the best of Atrium Health’s culture.