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Charlotte, NC, United States
Job ID: 23405
Job Family: Patient Accounting/Registration
Status: Full Time
Shift Details: Regular
Department Name: 30601017243515-Call Center - Primary Care
Location: Charlotte - 2709 Water Ridge Pkwy
Job SummaryAssists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated.
High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.
Education, Experience and Certifications