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Charlotte, NC, United States
Job ID: 21346
Job Family: Patient Accounting/Registration
Status: Full Time
Shift Details: Regular
Department Name: 11011009232947-Oncology - LCI Medical
Location: Ballantyne - 15830 Ballantyne Medical Pl
Job SummaryAssists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated.
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience and Certifications
High School Diploma or GED required. Customer service experience & telephone etiquette required. Computer experience required. Previous experience preferred. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical terminology and medical records software preferred. Bilingual/Spanish speaking would be a plus.
Site specific Requirements
This position is for the main scheduling coordinator for our Ballantyne Oncology regional site. This will require an onsite presence; Monday – Friday, 0830 – 1700. This position is not remote. Ideal candidate can multitask while working in a fast-paced office environment. Will need to develop the skill to prioritize referrals and coordinate based on urgency. Additional education, tasks, training, certifications or experience may be required within the department by the leader as needed.