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Systems Engineer - Intermediate - IAS Enterprise Hosting & Services

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Charlotte, NC, United States
Job ID: 16797
Job Family: Information Services
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 51011028342475-IAS Enterprise Hosting & Services
Location: Atrium Corporate Operations


Job Summary

Develops or modifies complex software programming applications. Assists with design, coding, benchmark testing, debugging and a documentation of programs. Applications generally deal with utility programs, job control language, macros, subroutines and other control modules.

Essential Functions

  • Works with system engineers to maintain performance levels of Unix, Windows95 and NT systems.
  • Provides support for all data center activity especially ADSM, Tivoli, and LaserArc tools that reside with the data center.
  • Coordinates with data center staff to implement, design, and support all data center applications and systems.
  • Interfaces with Operations to ensure procedures are followed, updated and implemented.
  • Develops all procedures for ADSM data recovery and sets backup policies.
  • Implements, supports and tracks LaserArc applications and helps monitor Tivoli.
  • Contributes to team effort by sharing of knowledge, offering assistance, and demonstrating initiative.
  • Recommends and implements solutions for problems within the team.
  • Demonstrates ability to identify and understand business impact of decisions made to fulfill customer expectations.
  • Supports day-to-day operations of a large complex Windows/VMware based physical and virtual compute environment; the systems may exist in a private data center, a cloud environment, or a co-location facility.
  • Implements new installations, troubleshoots existing deployments, and supports backup and recovery of deployed systems.
  • Maintains within established levels, the technical performance of Windows based server hardware and software and VMware infrastructure supporting the administrative, financial, patient care, and other departmental computer applications.
  • Monitors system performance, makes recommendations, and takes appropriate action to insure the best performance per utilization of computer resources. 
  • Selects the appropriate cloud service based on compute, data, or security requirements.
  • Identifies appropriate use of cloud operational best practices.
  • Estimates cloud usage costs and identify operational cost control mechanisms.
  • Migrates on-premises workloads to cloud or co-location facilities.
  • Provides responsive support to the application development and operational activities of the IAS Department.
Physical Requirements


Work is subject to high-level visibility through exposure to administration. This position will require high degree of proficiency in verbal and written communications. Must be available for callback support on a regular basis. This position requires evenings and weekend hours at times for conversions training, due to schedules. Employee does not have direct patient contact. Must be able to lift up to 35 lbs.

Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration or related field preferred. Prior experience with deploying cloud resources required. Familiar with Unified Computing Systems (UCS) and Hyperconverged infrastructure (HCI) required. Cloud SysOps Administrator certification preferred.