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Director, Market Leader, South/West

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 17820
Job Family: Director/AVP (Dept Head)
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 51011028341707-Community Relations
Location: Atrium Corporate Operations


Job Summary

Sets social and community impact strategy using best practice, data-driven and outcomes research to develop Atrium Health’s mission to socially impact food insecurity, housing affordability, homelessness prevention, employment and economic mobility issue areas, and community health.  Leads program development, evaluation, grants and sponsored program management, and operations. Provides advice and guidance on established and emerging social impact projects. Serves as primary point of contact for teammates, internal management, and external vendors on current and emerging social impact initiatives. Ensures that execution in the community is aligned with strategy through subordinate organizational structure and management. 

Essential Functions

·         Leads strategy development based upon best outcomes and practice supported by academic literature that maximizes social impact.

·         Leads financial and sponsored funding efforts that support Atrium Health’s Social Impact Mission.

·         Leads operations to execute from conceptualization to implementation.

·         Serves as a subject matter expert.

·         Develops, tracks, and reports using quantitative and qualitative metrics for executive management and/or “the Board”.

·         Utilizes academic literature, statistical research, methodological techniques and analytical tools to create clear and concise position papers, executive summaries, and insights on social impact issues.

Additional Essential Functions 

  • Directs activities across multiple markets/counties in the Southern and Western Market Counties including: North Carolina - Cleveland, Gaston, Lincoln, Southern Mecklenburg, Union, Anson and in South Carolina (York and Lancaster) .
  • Builds positive reputation, enhances community relations, drives growth, demonstrates corporate responsibility, and improves the social impact and health of the communities served.
  • Partners with market leaders, community partners, key influencers, local elected officials, public health officials, clinicians, as well as teammates to leverage partnerships to influence policy, advance healthcare access, and impact community social conditions.
  • Executes strategy in the field by direct contact with community leaders, local government officials, administrators, or executives to convince, influence, coalesce, and align with Atrium Health Social and Community Impact goals.
  • Collaborates with Atrium Health Government Relations acting as an extender in local government relations
  • Build/maintain mutually beneficial relationships with local business groups, community representatives, and not-for-profit organizations with the aim of improving and maintaining positive relationships with the community and the perception of Atrium Health.
  • Plan, operationalize, manage, monitor, and measure community events aimed at impacting the economic, social, and/or environmental quality of life in the community (e.g., community involvement/volunteering, company/employee giving, grant making, or environmental clean-up).
  • Working with business leadership on approaches for addressing complex/sensitive community issues.
  • Employs qualitative tactics such as interviewing, conducting townhalls, advocacy, and symposium to influence, convince, and coalesce government or community stakeholders.
  • Identifies, contacts, and maintains a culturally appropriate rapport with community stakeholders.

Additional Capability:

  • Ability to travel extensively in the markets served including: North Carolina- Cleveland, Ga

Education, Experience and Certifications

  • Bachelor’s degree in the social and health sciences, including public policy, health policy, political science, public policy, and related fields and 5 or more years of relevant employment experience, or a Graduate Degree and 2 or more years of experience, or a Ph.D. and 1 or more years. Preference for demonstrated professional experience in research, analysis, and writing on issues related to the social determinants of health and the impact of these non-clinical issues on underserved individuals and communities.

Additional Training and Certifications

  • Government Relations, Community Relations, Corporate Social Responsibility leadership experience required.
  • Demonstration of community leadership through related professional association memberships, certifications and board service.
  • Excellent written and verbal communication skills.

Patient Population Served

  • Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

·         Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.

·         Will share information only on a need-to-know basis for work purposes.

·         Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization.  Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.