Charlotte, NC, United States
Job ID: 10458
Job Family: Patient Care Support
Status: Full Time
Shift Details: Regular
Department Name: 25501049932352-Endocrinology
Location: SouthPark - 4525 Cameron Valley Pkwy
Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
Follows patient intake/rooming work policies in place at the practice and maintains examination areas
Assists with performing screening and treatments by gathering information related to health maintenance and documenting patient care
Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit
Utilizes standard precautions, complies with policies and other Regulatory Agency standards
Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization
Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Conduct Point of Care testing (POCT) per standing order/provider order. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results
Monitors inventory and stock medications, narcotics, and emergency medications/equipment
Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 lbs in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity.