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Director - Strategic Services

Charlotte, NC, United States
Job ID: 7914
Job Family: Director/AVP (Dept Head)
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 51011028341716-Strategic Services
Location: Atrium Corporate Operations


Job Summary

Provides leadership and direction to initiatives driving the development and execution of Enterprise Strategy. Focuses on strategic initiatives and works directly with executives, service line leaders, and other leaders, advances those initiatives through the application of expert analytics and insights or management principles. Leads initiatives within department to elevate the team’s knowledge and performance in projects critical to strategic, operational and financial results. Synthesizes the work of others on the team, creates and delivers clear and concise analyses and intelligence to lead system-level strategic decision making.

Essential Functions
  • Leads a complex, highly skilled team and/or portfolio of team or projects and works under pressure in a fast-paced environment to meet deadlines.
  • Leads, manages, prioritizes and executes multiple, concurrent projects independently and maintains appropriate confidentiality information.
  • Drives the discussion with clients and other project team members, identifies and develops the business requirement, scope, and executes complex projects.
  • Analyzes qualitative and quantitative data and applies advanced knowledge to create value-added insights and durable solutions in support of the current and future business needs.
  • Provides clear and concise written summaries of findings and methods in preparation for client deliverables.
  • Prepares and presents compelling deliverables to influence the client’s decision-making.
  • Leads SSG departmental initiatives as a member of the SSG leadership team.
  • Understands and educates others on the strategy management process and tools as well as the healthcare industry and market drivers.


Physical Requirements


This position requires on-site work at least one day/week, with the option to work remotely when not on-site. Works in an office environment, sitting at a desk, working with a computer, talking on the telephone, and preparing reports and other statistical data. Some time is spent in meetings at a variety of facilities, makes presentation and offers advice to System executives. Occasionally requires standing, walking and traveling in personal car to other facilities. Occasionally requires carries up to 20 pounds of materials (files, projectors, laptops). Works rapidly and accurately under pressure, to work in a safe and effective manner, and to handle different issues and priorities simultaneously.

Education, Experience and Certifications

Bachelor's degree required; Master's degree preferred. 6 years of experience in healthcare or business analytics setting required; 4 years related experience required. Demonstrated executive presence among other leaders and executives required. Demonstrated expertise in an analytic domain critical to SSG required. Experience with Microsoft Office suite of tools is required.

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