Join our Talent Network
Skip to main content

Patient Services Specialist

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 7752
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 27441017933276-Pyschiatric Services - Pediatrics
Location: Charlotte - 3541 Randolph Rd

Overview

Essential Functions

Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
Encourages patient utilization of front-end technology during the registration process
Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office
Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
Monitors inventory and stock medications, narcotics, and emergency medications/equipment


Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.

Education, Experience and Certifications

High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.
 

Similar Jobs

Patient Services Specialist
Charlotte, NC, United States
Patient Services Specialist-PRN
Charlotte, NC, United States
Patient Services Specialist - Family Medicine
Charlotte, NC, United States
PFS Specialist Patient Access Anson/Union
Charlotte, NC, United States
Patient Accounts Specialist Atrium Health CMC
Charlotte, NC, United States
PFS Specialist Airport Center
Charlotte, NC, United States