Charlotte, NC, United States
Job ID: 6622-OTHLOC-300000013764497
Job Family: Patient Accounting/Registration
Status: Full Time
Shift Details: Regular
Department Name: 51011028341280-Patient Financial Services - Medicaid
Location: APC - 5025 Airport Center Pkwy
Job SummaryPatient Accounts Associate (PAA) works under the immediate supervision of supervisors/ managers in Patient Financial Services (PFS) related to hospital or physician billing. Basic tasks may include account follow-up, manual cash posting, correspondence processing, processing patient refunds, correcting claim edits and variance review. PAA performs basic assigned tasks from a worklist. PAA must have the ability to perform basic account decisions and performance of administrative tasks such as updating account information and contacting insurance companies via phone or internet. Work is typically routine and repetitive utilizing specific instructions and policies/ procedures. Limited amounts of evaluation and analysis is required in this role.
High school diploma or GED required. College degree preferred. One-year experience in related financial services or healthcare setting preferred. Requires the ability to communicate effectively in verbal and written formats preferred. Proficiency in Word, Excel and Outlook preferred. Prior healthcare and specifically Epic billing experience preferred.
Education, Experience and Certifications