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Program Coordinator - Atrium Health Behavioral Health Call Center- Mint Hill

Mint Hill, NC, United States
Job ID: 6017
Job Family: Behavioral Health Services
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 46511014831702-Nursing Call Center
Location: Mint Hill - 11304 Hawthorne Dr

Overview

Job Summary

Provides mental health and substance abuse treatment services to seriously and persistently mentally ill adults. Provides administrative and clinical supervision to appropriate department. Works under the supervision of the Assistant Vice President.



Essential Functions

  • Demonstrates knowledge of hospital and department standards that reflect TJC and Medicaid standards for the operation of an adult partial hospitalization program.
  • Collaborates with MD and other clinical team members regarding patient needs and treatment plan.
  • Assesses patient, records and reports pertinent data to the physician and other members of the patient’s clinical team.
  • Utilizes crisis intervention techniques when needed.
  • Provides patient and family education with specific references to emotional health as evidenced by various behaviors.
  • Coordinates team member training and development for his/her program.
  • Displays strong leadership and managerial skills.
  • Demonstrates clinical competence in procedures and patient care based on established theory; maintains quality assurance standards for patient care.

     

Physical Requirements
Works in areas with potentially combative or self-destructive patients. Each employee has the responsibility to work in a safe manner. Work requires walking, standing, lifting, reaching, handling of supplies and equipment. Must have valid NC drivers' license.



Education, Experience and Certifications

Master's Degree in Social Work, Professional Counseling, Psychology, or a comparable human services field that maintains appropriate professional accreditation required; fulll licensure required or a Master's level Registered Nurse with board certification in psychiatric, mental health nursing required.