Charlotte, NC, United States
Job ID: 840301
Job Family: Financial Services
Status: Full Time
Shift: On Call
Shift Details: Regular
Department Name: 51011028344654-Corporate Privacy
Location: Atrium Corporate Operations
Under the supervision of the Director of Investigations, responsible for supporting the development, implementation, maintenance, and compliance of the organization's Privacy Program which ensures the confidentiality of protected health information. Proactively initiates, leads, and resolves Privacy and Security incidents ensuring timely and thorough compliant investigation, analysis, and total resolution. Accountable for independently executing on a consistently high-volume case load while supporting the Director of Investigations and Senior Analysts. In addition, actively participates in the training, audit, oversight, and education related to Privacy and Security issues assuming ownership of role duties.
Work requires sitting for prolonged periods of time, lifting, moving reports and notebooks weighing up to 10 pounds. Must be able to bend, reach and stretch to perform responsibilities. Must be able to work under pressure and effectively meet deadlines. Must be able to operate at a fast pace, build and cultivate relationships, multi-task, effectively handle pressure situations, neutrally navigate complex situations, be both a team player and work independently, and be professional at all times.
Education, Experience and Certifications
Bachelor’s Degree and 5 years of experience conducting investigations in a highly regulated industry is required. At least 2 years must include healthcare-related investigations, employee investigations, and/or complaint resolution investigations. Certification in Privacy and/or Security is preferred. Demonstrated job experience interfacing with the public, employees, and leadership, as well as with electronic medical records or comparable systems.