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IT Help Desk Customer Support Representative

Macon, GA, United States
Job ID: 70352
Job Family: Information Services
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 52031082941288-Customer Service
Location: 0225


Serves as initial contact in the identification, analysis, resolution and documentation of a wide variety of hardware/software service interruptions. Coordinates with other Information Services resources and/or outside vendors.  Troubleshoots and corrects computer and communications problems.  

What is required:
High school diploma or GED equivalent
One year experience working with personal computers or networks