Date Posted: Apr 16, 2021
Shelby, NC, United States
Job ID: 1326
Job Family: Clerical Support
Specialty: Neurology
Status: Full Time
Shift: Day
Shift Details: Regular
Department Name: 25241005043515-Call Center - Primary Care
Location: Shelby - 202 E Grover St
Overview
Job Summary
Provides clerical support services in all areas of expertise and knowledge. Assists one or more groups of physicians, advanced clinical practitioners, providers, clinical, and non-clinical team members. Ensures competent and accurate appointment scheduling while maintaining the efficient flow of all incoming and outbound calls. Provides appropriate screening, handling and routing of incoming phone calls and ensures patient messages are taken appropriately with pertinent information. Initiates outbound calls per established work queues, lists and assignments.
Essential Functions
Education, Experience and Certifications