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Charlotte, NC, United States
Job ID: 541
Job Family: Professional Services
Status: Full Time
Shift Details: Regular
Department Name: 21011017243202-Quality Assurance
Location: Charlotte - 720 E Morehead St
Works closely with a team to provide clinical synthesis, distribution and analysis of internal and comparative data in support of system strategic, operational and quality projects. Works in collaboration with facility executives, service line leaders and operational leads. Translates the operational and clinical needs into analytic and reporting strategies. Develops and executes plans for improvement opportunities in enterprise-wide clinical performance and outcomes. Oversees internal data collection and reporting and ensures submission standards are met for the appropriate governing entities.
This person will be working in the quality/payer space with an emphasis on Medicare and Medicaid. The ideal candidate will have a firm understanding of quality, particularly HEDIS quality measures. The candidate will also have experience with Medicare, Medicaid, CMS, ACO reporting. Candidate should be able to work well with a team and be motivated to think strategically about how to improve quality care. Candidate should be detail oriented and able to facilitate discussions with multidisciplinary teams with a customer-focused mindset.
The Lead Clinical Analyst generally works in an office environment, sitting at a desk, working with a computer, talking on the telephone, and preparing reports and other statistical data. Some of the time is spent in meetings at a variety of CHS facilities, making presentations and offering advice to System executives. On occasion, requires standing, walking and traveling in personal car to other facilities. Also, occasionally requires carrying of up to 25 pounds of materials (files, projectors, laptops). Position also requires the ability to work rapidly and accurately under pressure, to work in a safe and effective manner, and to handle different issues and priorities simultaneously.
Education, Experience and Certifications
Bachelor’s degree in health-related fields and 2 years’ experience in health-care required, Master's Degree preferred. Experience with healthcare data in a healthcare organization strongly preferred. Thoroughly understands the elements of registries and databases relevant to assigned projects and identifies data integrity issues using complex analysis of the data. Communicates effectively in verbal, written, and electronic formats with team members, supervisors, department heads, and all clients using appropriate terminology and grammar. Proficiency using computer software tools and Windows operating system. Strong organizational and time management abilities. Strong ability to apply the principles and practices of data management. Ability to work effectively and independently manage tasks in a fast-paced environment. Ability to analyze and solve issues and problems. Ability to initiate and follow through on programs of both short- and long-term duration.