Talent Acquisition Design & Experience Program Director

10624 Advocate Aurora Health Corporate - Talent Acquisition

Full time

Yes

40

M-F 8-5

Major Responsibilities:

• Leads the enterprise-wide redesign of the Talent Acquisition experience, applying UX/UI principles to create seamless, intuitive, and equitable journeys for candidates, internal teammates, hiring leaders, and recruiters. 
• Oversees user research, persona development, and journey mapping to ensure solutions are grounded in real user needs and aligned with enterprise hiring goals. 
• Serves as the design authority across the full TA lifecycle—guiding interface design, content strategy, and interaction flows in collaboration with technology and product partners. 
• Leads the RFP process for next-generation TA tools and platforms, including requirements gathering, demo coordination, stakeholder alignment, and final vendor selection. 
• Evaluates and selects external partners and vendors based on experience design capabilities, platform scalability, and ability to deliver frictionless, human-centered solutions. 
• Partners with legal, procurement, and HRIS to ensure a seamless and compliant implementation of selected experience platforms or design solutions. 
• Defines success metrics and experience KPIs to evaluate the impact of new TA systems, tools, and processes on internal and external user satisfaction. 
• Champions a design thinking mindset across the Talent Acquisition function, enabling teams to prototype, test, and scale innovative hiring experiences. 
   

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• Bachelor's degree in human-Centered Design, Human Resources, Business, Industrial-Organizational Psychology, or a related field; Master’s degree or relevant experience. 

Experience Required:

• 8–10+ years of experience in Talent Acquisition, Employee Experience, or Human-Centered Design roles within a large, complex organization. 
• 5+ years leading UX/UI design, service design, or experience strategy initiatives across enterprise functions—preferably within HR or recruiting ecosystems. 
• Demonstrated experience leading end-to-end design and implementation of candidate, recruiter, or employee-facing platforms and tools. 
• Proven success leading RFPs, vendor demos, selection processes, and platform implementation for enterprise software or experience redesign projects. 

Knowledge, Skills & Abilities Required:

• Strategic thinker with the ability to balance enterprise goals, user needs, and operational realities. 
• Proven ability to influence senior stakeholders and facilitate alignment across HR, IT, Communications, and external vendors. 
• Experience building and leading cross-functional project teams in fast-paced or matrixed environments. 
• Strong project management, change management, and communication skills. 

Physical Requirements and Working Conditions:

• Deep expertise in human-centered design methodologies (design thinking, journey mapping, personas, prototyping). 
• Working knowledge of UX/UI design tools (e.g., Figma, Miro, Adobe XD) and experience collaborating with product, engineering, or HRIS teams. 
• Strong understanding of Talent Acquisition technology landscape, including ATS, CRM, internal mobility platforms, and candidate-facing tools. 
• Ability to translate research insights into scalable design solutions that improve usability, accessibility, and experience equity. 

#Remote

#LI-Remote

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$66.85 - $100.30

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

The Program Director – End-to-End (E2E) Design & Experience leads the strategic design and continuous improvement of the hiring experience for internal teammates, external candidates, hiring leaders, and recruiters across the enterprise. This role is critical to transforming Talent Acquisition into a human-centered, data-informed function that delivers seamless, equitable, and engaging hiring experiences at scale. As a senior leader, this role drives the vision, strategy, and execution of user experience (UX) design and service delivery initiatives within Talent Acquisition. The Program Director will lead the design and deployment of integrated experiences across the full hiring journey—from attraction and application to onboarding—ensuring they reflect enterprise values and meet the needs of diverse users. They will also be responsible for building a robust user research capability to continuously capture feedback, identify friction points, and inform design decisions that create measurable value for the business and its people. With deep expertise in experience of design, user research, and service innovation, the ideal candidate will champion a culture of empathy, experimentation, and design thinking. They will partner cross-functionally with HR, technology, brand, DEI, and business leaders to deliver scalable, high-impact solutions that elevate the hiring experience for more than 15,000 annual internal and external hires.