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Macon, GA, United States
Job ID: 157830
Job Family: Patient Care Support
Status: Full Time
Shift: Night
Detailed Shift and Schedule: 7pm-7am
Job Type: Regular
Department Name: 12011053130001-Emergency Department
Overview
Job Summary: Receives incoming calls for all emergency and non-emergency arrivals to the Emergency Center via ambulances and helicopters. Must be able to make precise, quick, appropriate decisions based on department policies and procedures
1. Education: Completion of High School or equivalent.
2. Experience: 1-3 years of experience as Emergency Medical Technician, Emergency Medical Dispatcher or Public Safety communications. Emergency Medical Dispatcher, Emergency Medical Technician/Basic Certificate, Paramedic preferred. Will accept current Navicent Health Emergency Center Communications Specialist (with training provided by Navicent Health) in lieu of certification or RN with Emergency Medicine experience or familiar with Emergency Medicine terminology.
3. Certification/License/Registration:
4. Position Titles and Number Supervised: None
5. Special Training/Skills: Must satisfactorily complete Navient Health Emergency Radio Communication Training. Must have excellent organization, interpersonal and communications skills, problem-solving and critical thinking abilities. Must be able to work with accuracy under stress and in emergency situations. Must comply with HIPPA protocol.
6. Physical Demands: Must be able to use visual acuity to see monitor screen, computer and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time. Must be able to comprehend and learn operation of various office equipment.
7. Mandatory Training Required: Must attend general hospital and department specific mandatory training.
8. Patient Population Age Groups (Check all that apply) ___ Infant (0 – 12 months) ___ Toddler (1 - 3 years) ___ Preschooler (3 – 6 years) ___ School age (6 – 12 years) ___ Adolescent (12 – 16 years) ___ Adult (17 – 65 years) ___ Geriatric (65 + years) X All ___N/A - Does not provide direct patient care.
9. Working Conditions: Works in hospital. Must be able to remain calm under emergency situations.
10. OSHA Classification System for Evaluation Potential Exposure to Blood Borne Pathogens:
A. () This position will involve performing procedures or other job-related tasks that has an inherent potential of contact with blood, body fluids, or other infectious materials as defined by OSHA to an individual's skin or mucous membranes will occur. The procedures or tasks could also result in spills or splashing on an individual's skin or mucous membranes. I understand that I must have a clear understanding of the proper use of protective attire and where this attire is maintained for use before performing any duties. I will discuss this with my supervisor and review a detailed list of these tasks found in my department's Policy and Procedure Manual.
B. ( ) This position may involve performing procedures listed in #1 and proper training is the same.
C. (X ) This position will involve NO exposure to blood, body fluids, or infectious materials.