Supervisor, Food Services, Atrium Health Wake Forest Baptist

Overview

Supervisor, Food Services 

Supervises food service areas, including sandwich stand, salad bar, grill, hot foods, and tray line, to ensure customer satisfaction. Implements business practices aligned with the organization’s mission, oversees operations, and identifies growth opportunities.

Position Highlights: 

• Located in Winston Salem, NC
• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.   
• Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters. 

You’ll Need: 

• High school diploma or GED 
• Two years of supervisory experience 
• Serv Safe certification 

Nice to Have: 

• Associate's degree 

Essential Functions: 

1. Manages daily food service operations, ensuring staff have necessary tools and meet goals.
2. Assists with cash handling, payroll, and scheduling tasks.
3. Identifies and resolves operational issues, escalating as needed.
4. Delegates tasks, monitors standards, and prioritizes key activities.
5. Provides constructive feedback to motivate and improve employee performance.
6. Ensures compliance with regulations, policies, and safety standards.
7. Promotes workplace safety through training and equipment maintenance.
8. Sets standards, implements quality improvements, and communicates effectively.
9. Builds employee satisfaction and ensures compliance with regulatory standards.
10. Maintains high service quality and delivery standards.
11. Supports diversity and inclusion initiatives.

Skills/Qualifications: 

• Strong communication and analytical skills.
• Excellent customer service for internal and external customers.
• Ability to handle stress and time pressures effectively.
• Builds trusting and professional relationships with staff, customers, and vendors.
• Upholds ethical standards and complies with regulations.

Work Environment: 

• Work in kitchen and retail areas.
• Exposure to wet floors and sharp equipment.