Assessment Coordinator - Charlotte

Overview

JOB SUMMARY: The Assessment Coordinator is responsible for the planning, administration, and continuous improvement of assessments within the MD program. This role ensures accurate, secure, and timely execution of assessment-related tasks and serves as a critical liaison between students, faculty, and administrators. The Assessment Coordinator also contributes to data analysis, reporting, and compliance with institutional and accreditation standards, supporting the overall goal of delivering high-quality, data-informed education.

EDUCATION/EXPERIENCE: Bachelor’s degree in Education, Health, or a related field OR two years of equivalent experience in academic medicine strongly preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

• Plan, schedule, and administer exams across assigned MD program phases (M1, M2, M3, M4), ensuring compliance with institutional and accreditation standards.
• Assist in managing assessment platforms (e.g., ExamSoft, NBME), including setup, deployment, and troubleshooting.
• Oversee accommodations for students with special testing needs in collaboration with appropriate offices.
• Coordinate logistical details for in-person and online assessments, ensuring a seamless testing experience.
• Maintain and secure student assessment data, ensuring accuracy, integrity, and confidentiality.
• Conduct statistical analyses of assessments, including item performance reviews and exam outcomes.
• Generate detailed reports for faculty, course directors, and institutional leadership to inform curriculum and assessment improvements.
• Serve as the primary point of contact for faculty, course directors, and staff regarding assessment policies and procedures.
• Facilitate post-assessment reviews with students and provide constructive feedback as needed.
• Work closely with cross-campus teams to align assessment practices and maintain consistency between the Winston-Salem and Charlotte campuses.
• Identify opportunities for process improvements in assessment workflows and recommend solutions.
• Contribute to the development and maintenance of assessment-related Standard Operating Procedures (SOPs).
• Participate in accreditation-related activities, ensuring compliance with standards such as LCME.
• Provide training to faculty and staff on the use of assessment tools and platforms.
• Mentor junior staff or new hires within the department as needed.

SKILLS/QUALIFICATIONS:

• Excellent oral and written communication skills.
• Strong analytical and critical thinking skills.
• Experience working with assessment platforms (e.g., ExamSoft, NBME) preferred.
• Ability to work collaboratively with faculty, students, and administrators.
• Strong organizational skills and attention to detail.
• Skilled problem solver who can work independently and prioritize tasks effectively.
• Ability to manage multiple projects, work under pressure, and meet deadlines.
• Strong PC background, including experience with spreadsheets and data analysis tools.

WORK ENVIRONMENT:

• Clean, well-lit, and comfortable office setting.
• Local travel between campuses may be required.

Wake Forest University School of Medicine values diversity and is committed to equal opportunity in employment.