Lead Barista-Starbucks, Atrium Health Wake Forest Baptist
Winston Salem, NC, United States
Job ID: 145485
Job Family: Support Services
Status: Full Time
Shift: Variable
Job Type: Regular
Department Name: 12531088943905-Main Floor AT-Starbucks
Overview
Lead Barista
Provides excellent customer service by preparing quality beverages, maintaining a clean store, and ensuring compliance with health regulations. Handles cash transactions and secures the retail Starbucks location.
Position Highlights:
- Located in Winston Salem, NC
- Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
- Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
You’ll Need:
- High school diploma or GED and four years of food service experience.
- ServSafe certification
- Advanced Store Training certification within 90 days (with Starbucks District Manager)
Essential Functions:
- Delivers high-quality customer service and maintains high sanitation ratings.
- Ensures product quality, follows recipes, and meets service schedules.
- Opens and closes the store, minimizes waste, and properly handles equipment and supplies.
- Prepares food following standardized recipes and HACCP guidelines.
- Maintains a safe and sanitary work environment and addresses sanitation inspection feedback.
- Plans daily tasks to ensure smooth meal service and adjusts food quantities as needed.
- Acts as Assistant Manager when necessary and maintains compliance with policies and brand standards.
- Assists in budget management and minimizes overtime; participates in food safety audits.
- Completes all required training, including compliance, HIPAA, and OSHA courses.
- Fosters a positive work environment, communicates effectively, and supports teamwork.
Skills/Qualifications:
- Strong teamwork and leadership skills
- Ability to operate cooking equipment and follow recipes
- Comfortable working in varying temperatures (kitchen to freezer)
- High customer service standards
- Effective communication with customers, patients, and staff
- Experience training and supervising junior employees
Work Environment:
- Must be available for weekends and holidays
- Work in both kitchen and retail areas
- Exposure to wet floors and sharp equipment