Program Assistant

Overview

JOB SUMMARY:  Provides non-clinical support in the daily operation of the department. Assists with planning, implementing, and follow up of courses, programs, meetings and other work activities.  Maintains data systems related to quality and performance improvement, and develops associated reports. 

EDUCATION/EXPERIENCE:  High school diploma or GED equivalent.  Associate's or Bachelor's degree preferred.  Program development/planning and experience in a hospital setting preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION:  N/A

ESSENTIAL FUNCTIONS:

1. Assists with course/program development, implementation and oversight.
2. Assists clients by providing information and/or resources.
3. Collects, reviews, and compiles data, statistics and materials relevant to quality and performance improvement reports and projects.
4. Prepares and edits written materials to ensure a quality output.
5. Performs financial duties for department.
6. Ensures the quality of professional services by updating knowledge, skills and continuing professional growth.

SKILLS/QUALIFICATIONS:

Excellent oral, written, and interpersonal communication skills

Superior organizational, technology, informatics skills

Negotiation and conflict resolution

Willingness to use considerable discretion and independent judgment

Knowledge of medical terminology

WORK ENVIRONMENT:

Comfortable, clean, office environment

Significant amount of computer interface

PHYSICAL REQUIREMENTS: