Food Services Assistant II, High Point Medical Center

Overview

Food Services Assistant II 

Prepares and delivers food trays to patients, processes meal requests, and provides customer service using a point-of-sale system. Assists patients, staff, and customers both in person and over the phone. Manages nourishment orders and deliveries through the hospital’s computer system.

Position Highlights: 

• Located in High Point, NC
• Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.   
• Generous PTO: Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters. 

You’ll Need: 

 High School Diploma or GED

Nice to Have:

2+ years in food service

Essential Functions: 

• Food Preparation: Assists with cold food prep, baking, and grill work
• Transporting Items: Moves supplies between storeroom, kitchen, and service areas
• Tray Preparation: Assembles patient and customer meal trays
• Sanitation & Cleaning: Cleans kitchen equipment, utensils, and work areas; washes dishes
• Tray Delivery & Pickup: Delivers and retrieves patient meal trays
• Order Entry: Inputs patient meal orders and diet restrictions into the system
• Nourishment Delivery: Delivers ordered nutrition supplies to units
• Cash Handling: Operates cash register, balances drawer daily
• Customer Service: Resolves or escalates complaints
• Professionalism: Maintains a positive, team-oriented attitude and follows workplace standards
• Other Duties: As assigned by management

Skills/Qualifications:

• Ability to follow written and verbal instructions
• Basic food prep, cleaning, and sanitation knowledge
• Customer service and communication skills
• Basic math and cash handling skills
• Ability to multi-task and problem-solve
• Basic computer skills