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Screener

Winston Salem, NC, United States
Job ID: 140808
Job Family: Clerical Support
Status: Full Time
Shift: Evening
Detailed Shift and Schedule: Second Shift 1:30pm to 10pm every other weekend
Job Type: Regular
Department Name: 12531088943411-Volunteers

Overview

Job Summary:

Provides guest-related information and support at the Guest Services Center, ensuring a professional and positive representation of the Information Services Program and Medical Center.

Education/Experience:
  • Required: High school diploma or GED equivalent with three years of work experience.
  • Preferred: University-level courses in communications, psychology, or related fields.
Essential Functions:
  1. Resolves issues and provides referral information for internal and external inquiries.
  2. Offers directions and navigation assistance for Medical Center visitors.
  3. Explains Medical Center policies and procedures as needed.
  4. Uses computer systems to retrieve requested information.
  5. Performs additional duties as assigned.
Skills/Qualifications:
  • Strong interpersonal and communication abilities.
  • Problem-solving, organizational, and decision-making skills.
  • Basic computer proficiency.
  • Familiarity with the Medical Center layout and services.
Work Environment:
  • Clean, comfortable, and well-lit workspace.
Physical Requirements: Activity% of Time
Standing 0-35%
Walking 0-35%
Sitting 65-100%
Bending N/A
Reaching with Arms N/A
Dexterity N/A
Talking/Hearing 65-100%
Seeing 65-100%
Lifting/Carrying Up to 20 lbs.

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