Administrative Support Associate II, Radiology

Overview

JOB SUMMARY: 

Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for the department. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve customer service. Assists with the organization of the leadership's time and maintains accurate schedules. Additional responsibilities include compiling information, creating spreadsheets, drafting communications, and preparing written documents using Microsoft Office and other programs. 
 

EDUCATION/EXPERIENCE: 

High school diploma or GED equivalent required and one year of related experience. An associate degree preferred. 
 
ESSENTIAL FUNCTIONS: 
1. Maintains leadership or departmental calendar(s). This includes making appointments, arranging meetings, scheduling departmental activities, and arranging travel. Plans for facilities and audiovisual equipment as needed. Facilitates operational details of the department. 
2. Responsible for screening and referring callers, taking messages, and routing calls according to procedures. Uses organizational familiarity and discretion to address concerns and escalates to direct supervisor as needed. Provides detailed responses to information requests about programs and activities. 
3. Prepare routine to moderately complex correspondence, agendas, proposals, course materials, schedules, articles, meeting minutes, reports, and other materials. Review materials for accuracy and correct format. 
4. Provides requested information for special reports/projects by researching files and records, retrieving stored data, compiling data, and organizing and presenting information in a usable format, such as graphs, tables, and charts. 
5. Assists with business-related financial duties such as tracking accounts, producing financial reports, and providing budget preparation support. 
6. Prepares, processes, and maintains office operational records, such as payroll, purchasing, and requisitions. 
7. Organize work activities to ensure completion on time. 
8. Resolves problems to improve customer service. 
9. Creates and maintains accurate files. 
10. Facilitates departmental communication. 
11. Maintains inventory and supplies for the department. 
12. Performs other related duties as assigned. 
 

SKILLS/QUALIFICATIONS: 
•    Excellent oral and written communication skills 
•    Proficient use of Microsoft Office.
•    Strong organizational skills with attention to detail 
•    Ability to work well with numbers and statistics. 
•    Strong customer service skills 
•    Ability to maintain confidentiality. 

WORK ENVIRONMENT: 
•    Clean, well-lit, comfortable, office environment 
•    May be subject to interruptions