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Registered Nurse - Atrium Health Physician Connection Line - Full Time Evening/Night

$ Sign-On Bonus Eligible
Mint Hill, NC, United States
Job ID: 138761
Job Family: Nursing
Status: Full Time
Shift: Variable
Job Type: Regular
Department Name: 47331020240003-Physician Connection Line

Overview

This position is Sign-on Bonus eligible! In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and career advancement opportunities!

 

Position hours are 3:00 pm - 3:00 am

Job Summary

Proactively manages patient flow and inpatient beds from a hospital wide perspective for multiple Atrium Health Hospitals using the most current bed allocation criteria. Collaborates with coworkers in Patient Placement as well as other departments and disciplines to assure timely bed assignments to the most appropriate level of care. Serves as a clinical resource for the Admission Transfer Coordinators. Identifies and responds to issues impacting or delaying patient throughput, escalating issues as necessary. Maintains patient confidentiality.



Essential Functions

  • Promptly assigns beds in accordance with unit criteria and hospital policies
  • Create pre-admission accounts in Epic for direct admission patients while avoiding the creation of duplicate accounts
  • Able to successfully navigate in various applications to include but not limited to Cerner and Epic.
  • Reviews applicable information in Epic and Cerner to assist with proper placement of patients
  • Coordinate bed clean priorities with environmental services.
  • Communicates relevant information to coworkers and escalates placement issues to the team lead as necessary.
  • Serves as a mentor for new teammates and assists in hands-on training and support.
  • Keeps up to date with changes in bed allocation criteria including unit changes, hospital policy changes and infection control policies.
  • Provides support to customers.

Additional Essential Functions

 • Obtains accepting/consulting providers, accurately documents PHI, and coordinates patient transport and bed assignment.

 • Develops and maintains effective processes and documentation in information systems to facilitate efficient and appropriate admissions. 

• Interacts with the entire Transfer Center team to ensure appropriate and timely placement of patients accepted for transfer.

 • Gathers and maintains accurate representation of acute care facility bed capacity. Sends redistribution notification and regular updates to administrators, providers, facility leadership and area transportation agencies.

 • Navigates complex algorithms based upon requested specialty in combination with knowledge of bed availability, proximity of the referring facility to the receiving facility, patient diagnosis and specialties and services needed to determine the most-appropriate receiving provider and facility.

 • Attends facility Capacity and Safety Huddles to monitor staffing, safety, and capacity concerns as needed. 

• Intake RN/ Patient Logistics Coordinator/ Universal Acceptor Responsibilities (as applicable

 

Physical Requirements
Ability to sit for prolonged periods. Ability to multi-task under pressure. Ability to communicate clearly and effectively on the computer and via telephone. Ability to continuously monitor computer screens.



Education, Experience and Certifications

Licensed RN in the state of North Carolina required; BSN preferred. At least 1 year of experience in medical office or hospital setting required. Proficient computer skills required. Strong communication and interpersonal skills required.

Additional Training, Certifications and Experience 

• 1-3 Years varied experience to include Med/Surg, Critical Care and Emergency preferred. 

• Working knowledge of the Dispatch and Electronic Health Record and how they relate to admission, transfer, and discharge processes preferred. 

• Previous experience in a call center or in virtual care preferred. 

• Experience collaborating with multidisciplinary teams.