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Charlotte, NC, United States
Job ID: 134662
Job Family: Clerical Support
Status: Full Time
Shift: Day
Detailed Shift and Schedule: M - F
Job Type: Regular
Department Name: 29101017241705-Referral Coordination
Overview
Job Summary
Provides clerical support services in all areas of expertise and knowledge. Assists one or more groups of physicians, advanced clinical practitioners, providers, clinical, and non-clinical team members. Ensures competent and accurate appointment scheduling while maintaining the efficient flow of all incoming and outbound calls. Provides appropriate screening, handling and routing of incoming phone calls and ensures patient messages are taken appropriately with pertinent information. Initiates outbound calls per established work queues, lists and assignments.
Essential Functions
Education, Experience and Certifications