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Associate Application Specialist - Clinical Service Desk

This job posting is no longer active.

Charlotte, NC, United States
Job ID: 136155
Job Family: Information Services
Status: Full Time
Shift: Variable
Detailed Shift and Schedule: Variable rotating schedule including weekends and holidays.
Job Type: Regular
Department Name: 51011028342565-IAS Virtual Canopy Advanced Support Team

Overview

Job Summary

Assists in research and fact-finding to develop or modify information systems. Prepares detailed specification from which programs will be written. Codes, tests, debugs, documents, and maintains those programs.



Essential Functions

  • Helps to ensure all user requests are received in writing, properly evaluated and responded to in a timely manner.
  • Participates in review meetings with user committees to assist in establishing project priorities.
  • Guarantees efficient and effective completion of project assignments in accordance with standard procedures.
  • Assists in the resolution of issues regarding projects.
  • Provides accurate and timely recording of time against tasks assigned.

Physical Requirements

Must be able to lift objects that weigh up to 35 lbs. Each employee has the responsibility to work in a safe manner. Environment is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed.



Education, Experience and Certifications

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred. Experience with Microsoft Office and Information Systems preferred. Communicates proactively, cooperatively, and constructively.