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Between June 14, 2025, and July 1, 2025 Atrium Health is transitioning to a new application platform to enhance efficiency and effectiveness of our hiring processes. To ensure a smooth transition and data integrity during this transition we have temporarily limited the number of job postings on the career website.

While active job postings may be reduced during this phase, it is important to note that Atrium Health remains committed to engaging with and attracting top talent. We encourage interested candidates to proactively connect with us by joining one of our established talent communities. Moreover, we will continue hosting in-person and virtual events, offering unique platforms for potential candidates to interact with Atrium Health representatives, learn about our career paths, and gain a deeper understanding of our mission and values.

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Registered Nurse - Atrium Health Rural Hall One Health Connections Call Center PRN

This job posting is no longer active.

Rural Hall, NC, United States
Job ID: 135542
Job Family: Nursing
Status: Part Time
Shift: Variable
Detailed Shift and Schedule: Variable shifts and days depending on needs of department.
Job Type: Regular
Department Name: 21161017243526-Call Center - One Health

Overview

Job Summary

Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives.



Essential Functions

  • Performs telephone triage with diverse patient population.
  • Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
  • Provides comprehensive nursing assessment in an untraditional nursing environment.
  • Actively participates in team conferences and helps assess patient education needs.
  • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
  • Notifies designated leadership of operational concerns.

     

Physical Requirements
Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.



Education, Experience and Certifications

Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of North Carolina required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired. BLS required per policy guidelines.
 

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