Patient Access Supervisor - Emergency Department| FT Varies

Overview

Job Summary 

Supervises the activities and daily workflow of Patient Access/Registration. Works with the management of Patient Access/Registration to provide excellent service to the patients. Assists staff with registering and scheduling patients accurately.

Essential Functions 

• Provides leadership in Patient Access/Registration area. 

• Delivers guidance and feedback of errors to staff. 

• Coordinates training for registration staff in the department and assures that all employees attend appropriate mandatory classes annually. Maintains record of employees education and staff development files. 

• Audits and screen various reports.

 • Manages, reviews, and processes appropriate staffing for Patient Access/Registration department, including PTO approvals/denials, timesheets, and performance appraisals. 

• Registers and Pre-Registers patients as necessary to support the team. 

• Oversees cashier and valuables function to include daily and weekly audits as appropriate. 

• Participates in various audits initiated in the Patient Access/Registration department.

Education, Training, and Experience

High School Diploma or GED required; Bachelor's Degree preferred. Background in hospital-based registration, insurance, billing, and/or billing follow-up is required. Supervisory experience is preferred.

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