Food Services Assistant II-High Point

Overview

Job Summary:

Prepares and delivers food trays to patients, processes meal requests, and handles diet orders using a computer system. Provides fast and accurate service to customers, both in person and over the phone. Prepares nourishment orders and delivers them to the appropriate hospital units.

Education:

• High School Diploma or GED Preferred.

Experience:

• 2+ years in food service preferred.

Skills & Abilities:

• Ability to follow instructions and perform physical tasks.
• Knowledge of food preparation, cleaning methods, and equipment.
• Customer service and communication skills.
• Basic math and computer skills.
• Ability to multi-task and solve problems.

Job-Specific Duties:

• Assists with food preparation, including cold foods, baking, and grilling.
• Transports food and supplies between kitchen and service areas.
• Prepares patient trays and customer meals.
• Cleans kitchen equipment and work areas.
• Delivers and returns trays to patient rooms.
• Enters diet orders into the system and assists patients with menu choices.
• Organizes and delivers nourishment supplies to units.
• Operates cash register and balances receipts.
• Resolves customer concerns or escalates to supervisor.
• Upholds professionalism and teamwork standards.
• Performs other duties as assigned.

Physical Requirements:

• Frequent standing, walking, bending, and lifting (up to 50 lbs).
• Requires speaking, hearing, and visual acuity.

Workplace Standards:

• Complies with safety, sanitation, and HIPAA regulations.
• Participates in required training and health programs.

Core Values:

• Teamwork: Works well with others and fulfills commitments.
• Compassion: Shows empathy and care for others.
• Integrity: Acts honestly and follows through on commitments.