Intermediate Application Specialist - Clinical Service Desk
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Charlotte, NC, United States
Job ID: 134490
Job Family: Information Services
Status: Full Time
Shift: Evening
Detailed Shift and Schedule: M-F 1p-10p
Job Type: Regular
Department Name: 51011028342565-IAS Virtual Canopy Advanced Support Team
Overview
Job Summary
Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written.
Essential Functions
- Designs, codes, tests, debugs, documents, and maintains those programs.
- Manages projects in all aspects of information systems lifecycle (info planning, business requirements definition, implementation, productions support). Communicates and manages project scope.
- Coordinates with multiple vendors. Competent to work on most phases of applications systems analysis and programming activities, but requires instruction and guidance in other phases.
- Creates business process for chosen packaged systems. Configures packaged systems.
- Ensures all user requests are received in writing and properly evaluated. Responds to request in a timely manner.
- Guarantees efficient and effective completion of project assignments in accordance with standard procedures.
- Assists in the resolution of issues regarding projects being worked on and develops recommendations for those issues.
- Assists in work plan development and management.
Work is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to lift objects that weigh up to 35 lbs. Due to project requirements, overtime will be required, as needed.
Education, Experience and Certifications
