Winston Salem, NC, United States
Job ID: 134967
Job Family: Clerical Support
Status: Full Time
Shift: Night
Detailed Shift and Schedule: Night Shift 7p-7a, holiday track and weekend rotation
Job Type: Regular
Department Name: 12531085031523-Patient Placement
Overview
JOB SUMMARY: Responsible for the assignment, deployment, and tracking of all adult/pediatric air and ground assets within AirCare Program. Receives information from various sources for services, including telephone calls, radio calls, and information sent via monitoring equipment. Ensures that all monitoring equipment is in working order and reports deficiencies to the most appropriate source for any repairs. Performs duties in a manner designed to project a positive image of WFBH. Ensures that all dispatched requests/contacts with patients, the public, physicians, and other hospital staff are carried out in a prompt and courteous manner. This position utilizes a team approach with other staff in the Regional Operations Center to assist with management of patient flow successfully and safely. Since the department is open 24 hours per day, 365 days per year, this position is required to work a flexible schedule including days, evenings, nights, weekends, and holidays, as well as during inclement weather. This position is severe weather critical.
EDUCATION/EXPERIENCE: High School Diploma or GED. Two years dispatching or emergency service in field operations preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: Current Emergency Medical Technician certification or Emergency Medical Dispatch certification required. BLS and BTLS certifications preferred.
ESSENTIAL FUNCTIONS:
SKILLS/QUALIFICATIONS:
WORK ENVIRONMENT:
PHYSICAL REQUIREMENTS:
0% | 35% | 65% | ||
to | to | to | ||
35% | 65% | 100% | N/A | Activity |
X | Standing | |||
X | Walking | |||
X | Sitting | |||
X | Bending | |||
X | Reaching with arms | |||
X | Finger and hand dexterity | |||
X | Talking | |||
X | Hearing | |||
X | Seeing | |||
Lifting, carrying, pushing and or pulling: | ||||
X |
20 lbs. maximum |
|||
X |
50 lbs. maximum |
|||
X |
100 lbs. maximum |