Charlotte, NC, United States
Job ID: 134683
Job Family: Patient Accounting/Registration
Status: Full Time
Shift: Day
Job Type: Regular
Department Name: 12311112541601-Patient Access
Overview
Provides leadership, motivation and guidance to the Patient Access Department. Manages admitting, outpatient registration, and Guest Service functions. Assist Management Team in setting goals for the departments and action plans to achieve these goals.
Essential Functions
Physical Requirements
Must be able to push a wheelchair with a patient in it and maneuver through areas including doors, up and down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies occurring in Patient Registration areas through physical support (i.e. escorting sick patients, rapid processing of accounts, labels and armbands). This position spends a great deal of the day working form area to area. Must be able to lift 20-50 pounds occasionally. Work is performed in an open office with some partitioned areas. Most work is performed at a desk using telephone and computer entry. Work is subject to heavy volume and frequent interruptions either by phone or by other employees. Each employee has the responsibility to work in a safe manner.
Education, Experience and Certifications
High School Diploma or GED required; Bachelor's Degree in Business or health related field preferred. Background in hospital-based registration and health insurance required. Experience in hospital billing, follow up and certification is preferred. 1 to 3 years supervisory experience preferred. Must be able to type 40 wpm. Must be a team player.