Food Services Assistant II -High Point

Overview

Job Summary
The Food Services Assistant II is responsible for preparing and delivering food trays to patients, processing meal requests, and providing customer service. The role involves interacting with patients, employees, and medical staff, and includes using the hospital's computer system to manage food orders.

Education

• High School Diploma or GED required.

Experience

• 2+ years of food service experience preferred.

Key Skills & Abilities

• Ability to follow instructions and work efficiently.
• Knowledge of food service equipment and cleaning methods.
• Strong customer service, communication, and basic math skills.
• Ability to multitask and problem-solve.

Job Duties

• Food Preparation: Assists with cold food prep, baking, and grill duties.
• Tray Delivery: Delivers food trays to patients and returns dirty trays.
• Sanitation: Cleans and sanitizes equipment, utensils, and kitchen areas.
• Order Entry: Processes patient meal orders in the computer system.
• Cash Register: Handles customer payments and balances receipts.
• Nourishment Delivery: Delivers food supplies to hospital units.

UNC Health Care Employee Standards

• Communication: Clearly conveys information.
• Collaboration: Works well with others.
• Service: Provides excellent customer service.
• Safety: Follows safety guidelines and ensures high-quality outcomes.
• Accountability: Takes responsibility for completing tasks efficiently.

Physical Requirements

• Frequent standing, walking, and lifting (up to 50 lbs).
• Requires good vision and hearing to communicate effectively.

Core Values

• Teamwork: Collaborates with others and fulfills commitments.
• Compassion: Shows kindness and empathy.
• Integrity: Demonstrates honesty and accountability.

Standards of Behavior

• Maintain professionalism, respect privacy, and create a safe environment. Follow communication best practices (AIDET).

Employee Statement
The employee agrees to meet job standards and understands the role is at-will, meaning employment can be ended at any time.