Customer Service Rep- FT Night
This job posting is no longer active.
Macon, GA, United States
Job ID: 131045
Job Family: Clerical Support
Status: Full Time
Shift: Night
Detailed Shift and Schedule: 7pm-7am
Job Type: Regular
Department Name: 12011053141701-Visitor & Customer Relations
Overview
Job Summary: Ensures positive customer relations by responding to the needs of patients’ families, visitors, and other guests. Enforces compliance with mandated guidelines to secure order and control, ensuring the safety of families and visitors. Serves as communication link between families and/or visitors, patient representatives, and the nursing staff. Ensures positive customer relations by responding to the needs of patients, patients’ families, visitors, and other guests. Works with appropriate task forces, i.e. Infant Security Task Force, FBC management, and Hospital Police to ensure necessary measures are taken to promote infant security. Serves as communication link between families and/or visitors, patient representatives, and the nursing staff, in assisting with access to Family Birth Center, etc. Enforces compliance with mandated guidelines to secure order and control, ensuring the safety of infants, patients, families, and visitors.
Education: Must be a High School or GED Diploma Graduate. Some college preferred.
Experience: Previous customer service experience preferred but not required
