Supportive Care RN, Palliative Care Services

Overview

JOB SUMMARY: 

Serves as a liaison between the ICU and palliative care teams to screen patient charts to identify patients who meet triggers for supportive care intervention. Works closely with the ICU team as well as communicating through the daily huddle. Interacts with the patient and family members to identify key elements of goals of care and set the stage for further interaction with palliative care providers, serving as a resource for the care teams as well as the patient and family. Helps with collection of key data related to success metrics and attends meetings to brainstorm on future application of findings. 

EDUCATION/EXPERIENCE: 

• Graduation from an accredited School of Nursing with BSN and two years' experience as an RN required.
• Palliative care experience preferred. 
• Bilingual preference with fluency in Spanish preferred. 

LICENSURE, CERTIFICATION, and/or REGISTRATION: 

• Current license as a Registered Nurse (RN) in the State of North Carolina required. 

ESSENTIAL FUNCTIONS: 

• Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them. 
• Implements outreach efforts to establish and maintain positive working relationships with key hospital team members and community agencies. 
• Collects and maintains up to date and accurate program data and documentation according to program standards. Delivers reports that demonstrate outcomes and performance improvement activities. Adheres to established productivity benchmarks. 
• Acts as a resource for staff, patients and family members and develops and leads palliative care education efforts throughout the medical center. 
• Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth. 
• Demonstrates responsibility for personal development by participating in continuing education offerings. Seeks new opportunities for self- improvement. Seeks and applies constructive feedback to improve performance. 
• Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served. 
• Attends team meetings to increase knowledge base including case conference meetings and team development. 

SKILLS/QUALIFICATIONS: 

• Excellent oral and written communication skills 
• Strong problem solving, decision making and critical thinking skills 
• Ability to work in a self-directed environment 
• Ability to work with and lead teams 
• Demonstrates ability to work in fast paced environment with multiple interruptions 
• Expertise in MS Office and ability to prepare program reports efficiently and frequently 
• Ability to create and deliver presentations is essential