Guest Services Representative, Wilkes Medical Center
This job posting is no longer active.
North Wilkesboro, NC, United States
Job ID: 129675
Job Family: Clerical Support
Status: Full Time
Shift: Variable
Job Type: Regular
Department Name: 12541085442106-Teammate Activities and Events
Overview
JOB SUMMARY:
Meets a variety of guest-related information needs for the Guest Services Center, promoting a professional and positive image of the Information Services Program and Medical Center.
EDUCATION/EXPERIENCE:
- High school diploma or GED equivalent with three years of work experience.
ESSENTIAL FUNCTIONS:
1. Solves problems and provide referral services information for both internal and external requestors.
2. Provides directions for visitors to the Medical Center.
3. Provides information relative to Medical Center policies and procedures.
4. Uses the computer system to obtain requested information.
5. Performs other related duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Excellent interpersonal and communication skills
- Problem-solving, organizational, and decision-making ability
- Basic computer skills
- Knowledge of the Medical Center layout and services offered
