Patient Advocate, Executive Health Services
This job posting is no longer active.
WINSTON-SALEM, NC, United States
Job ID: 128031
Status: Full Time
Shift: Day
Detailed Shift and Schedule: Monday-Friday, 8am-5pm
Job Type: Regular
Department Name: 34011093433183-Executive Health Services
Overview
Job Summary
Greets all arriving patients and families and performs administrative duties. Schedules appointments, performs patient registration tasks, cashier-related functions and various data entry and clerical and office work.
Education, Experience and Certifications
- High School Diploma or GED preferred.
- 1-year medical receptionist experience preferred.
- Experience with medical terminology, data entry, computer skills required.
- Proficient typing and accurate spelling required.
- Experience or familiarity with other CAM therapies preferred.
- Requires excellent oral and written communication, organizational, time management, professionalism, group facilitation and customer relation skills.
Essential Functions
- Answers multi-line telephone, provides routine information to callers and patients, takes messages and places pages.
- Contacts patients by telephone to confirm scheduling information and communicates patient schedules and changes to the appropriate staff.
- Performs patient check-in and initial patient registration tasks and ensures accurate completion of forms.
- Collects patients' post charges and payments. Completes patient receipts in a timely fashion.
- Orders, monitors, and stocks all paper supplies including retail items.
- Processes incoming and outgoing mail and supply deliveries.
- Files and maintains an orderly medical records system.
